Frequently Asked Questions

  • For property-specific questions, please refer to the FAQ on the specific location’s page
  • How can I rent a storage unit?

    You can rent a unit online through our website or contact us directly at (563) 228-8088.

  • Can I rent a unit online or over the phone?

    Both! You can reserve online 24/7 or give us a call at (563) 228-8088.

  • What sizes of storage units do you offer?

    We offer units in various sizes, including drive up and climate controlled units depending on the property. We also offer outdoor parking. Check out the specific property under the locations tab. 

  • Do you have climate-controlled units?

    Yes, some of our facilities have climate-controlled units.  Check the speicif property under the locations tab for availability. 

  • Are there drive-up access units available?

    Absolutely. Drive-up units make loading and unloading easy, and there are many different drive up sizes available.

  • Can I change my unit size later?

    Yes, if you need more or less space, we’ll do our best to accommodate a unit transfer based on availability.

  • What security measures are in place to protect my stored items?

    Our facilities prioritizes the safety and security of your belongings. We employ a range of measures, including 24/7 surveillance, access control systems, and well-lit premises. Our goal is to provide a secure environment, giving you peace of mind that your items are in good hands.

  • How do I access my storage unit?

    At the time of signing, you will be given a unique gate code that will allow you access to your unit during gate operation hours.

  • Do I need to sign a long-term lease?

    No, we only rent on a month-to-month basis.

  • How do I make a payment?

    You can pay online, over the phone, or you can set up auto pay.

  • Are there any items that I am NOT able to store?

    Liquids, food, explosives, flammable liquids, and toxic materials. Please contact us if you have any questions regarding a specific item.

  • How does Streamlined Storage ensure customer satisfaction?

    Streamlined Storage is committed to customer satisfaction by providing friendly and knowledgeable staff who assist in making the storage process seamless and stress-free.